Platforms Worked: Microsoft Office Suite (Word, Excel, PowerPoint), MS Visio, MS Project, UPK, SharePoint, Java,Oracle, BMC Remedyīusiness Program Manager Exelon – Maywood, IL ,Īs a Program Leader, simultaneously led five global management system program projects ($40M budget), to launch a next generation claim management system for customer. Improved the Problem-solving process workflow to make it compatible for all organizational functions.Successfully completed integration of nine division globally into one quality application.Delivered eight projects per year with consistent record of meeting timeline, scope and budget requirements.Establish direction, standards and procedures for environment monitoring, maintenance, fine tuning and enhancement.Lead end-user training and global implementation.Identify the current linkages that need to be established from process & system perspective to other business unit programs.Gather Voice of Customers and Voice of Business across entities & Customers to match required process requirements and application functionality.Identify Process Gaps and work towards improving the processes and implement the process globally for Quality function.Oversaw on-site and off-site teams of up to twenty professionals working on diverse IT projects.Coordinated with business stakeholders to understand project needs and provide needed support to meet targets.Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.Devised implementation plans, including cost-benefit and ROI analyses.Led key Quality project focused on Problem Solving and Root Cause Analysis to achieve higher quality standards for product and processes. Conducted cost-benefit analysis and ROI assessments to support the decision-making process on proposed IT implementation project. Project Lead Harvard University – Boston, MA ,Īs a project Lead and Functional Consultant, delivered applications to address product quality issues for nine geographically disbursed business units, aligning pipeline and roadmap with client objectives. Net, Angular, Java, D365, Microsoft Office Suite (Word, Excel, PowerPoint), MS Visio, MS Project, UPK
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |